Frequently Asked Questions
What items do you remove?
We take any and all items besides propane tanks, gas cans, extremely hazardous materials, items containing asbestos, and batteries.
Do you provide same-day or next-day service?
Yes! We provide same-day and next-day service depending on the schedule.
What is the process from booking to job completion?
Upon booking, we will contact you to discuss dates, times and further details.
Pricing and Payment Questions:
Do you provide free estimates?
- We provide FREE estimates.
What payment methods do you accept?
- We accept Debit, Venmo, Zelle, Cashapp, Cash.
How much does junk removal cost?
-We price by the amount, size, messiness and access to the items. NO HIDDEN FEES.
- Check out the pricing page.
Environmental and Ethical Concerns:
We take the majority of items to an eco-friendly landfill. However, we do donate the items that are salvageable to goodwill and local shelters.
Specific Needs:
Do you handle large-scale or commercial jobs?
Can you help with construction site cleanup or property cleanouts?
Yes! We pride ourselves in being an all-in-one service. We offer commercial and residential cleanups.
Is Next Level Cleanup Licensed and Insured?
Yes, Next Level Cleanup is Registered with the state and insured with a credible agency in Charlotte.